Join AAA   |   Renew Membership   |   Contact Us  |   AAA Locations  |   Careers  |   For the Media  |   My Account

AAA Members, log in  to access member services 
AAA Membership AAA Discounts AAA Travel AAA Insurance AAA Automotive AAA Financial AAA Community


Consumer Repair Guide

  This online brochure is designed to help you have a better understanding of the procedures used to repair a vehicle today, the skills and experiences your technician has, and how you can partner with your repair facility to keep your vehicle on the road.

Section 1: Introduction   Section 9: Information to share with technicians
Section 2: What's a computer doing under my hood? Section 10: Computer Diagnosis: Another term for rip-off?
Section 3: Not your father's auto mechanic Section 11: What should I know about estimates?
Section 4: What does certification mean? Section 12: Preventing Misunderstandings
Section 5: Finding the root cause of the common problem Section 13: Improving your "Shop Talk"
Section 6: Finding a repair facility you can trust Section 14: When repairs are complete
Section 7: Better communication translates to better service Section 15: How does a AAA Approved Auto Repair Facility protect me?
Section 8: Problem descriptions that are useful to the technician Section 16: Conclusion


Click here to verify that this site is secure
About SSL Certificates
Welcome AAA Auto Club South Members!Auto Club South is proud to serve AAA Members and residents of Florida, Georgia, Middle & West Tennessee, and Puerto Rico. If you reside outside these areas please visit www.aaa.com.

Terms & Conditions of Use  |   Privacy Policy  |   Welcome CAA-Quebec Members!  Welcome CAA-Québec Members!